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Select a topic below to view the related help article.

Topic	Related article
Overview of Monotype Fonts' licensing workflow	Font licensing: Overview
Dashboard	Use the License dashboard
Fonts for review	Review and confirm production fonts
Add new production font (s)	Add a production font · Mark or unmark a family
Confirmed production fonts	Manage confirmed production fonts · Export your list
Designers (non-admin users)	Request a font for production
Reporting	Submit your quarterly report
Font licensing with Monotype Desktop App	Monotype Desktop App
Help	FAQ · Troubleshooting

Troubleshooting

Error while denying or accepting a production font

You might get an error while denying or accepting a production font due to low connectivity or some other technical issue. Click Deny or Accept to try accepting this production font again.

If that does not resolve the issue, contact our support team.

Warning to confirm production fonts

The color of the bar in the confirmed production fonts section of the License dashboard will change from blue to yellow, when you have used 75% to 95% of the total available quota (based on your subscription/contract) of production fonts for your account.

It means that you should review the production fonts usage again and start submitting the production fonts according to your requirement.

This timely information will help you plan and take necessary action on your production font usage (like font usage review, prioritizing font usage based on your subscription plan, or upgrading your subscription plan) .

Note: Contact our support team if required.

Alert to show that you are very close to the expiry

The color of the bar in the confirmed production fonts section of the License dashboard will change from yellow to red, when you have used more than 95% of the total available quota (based on your subscription/contract) of production fonts for your account.

This means that you should immediately start reviewing and submitting the production fonts.